Welcome to Corkon America LLC. These Terms and Conditions govern the use of our website and the terms of purchase for our products. By accessing, browsing or using this website, you agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, we recommend that you refrain from using this site.

1. COMPANY INFORMATION

Corkon America LLC is a registered company in the United States, specializing in the distribution and marketing of projection cork-based insulation products. We operate exclusively within the United States and Canada, providing secure and certified shipments across the continent.

2. SCOPE OF OUR SERVICES

We ship to all U.S. states and Canadian provinces.

Products offered on our website are available while supplies last.

Sales are directed to professionals, contractors, construction companies, and individuals seeking to purchase Corkon for residential or commercial projects.

3. SHIPPING AND DELIVERY

We exclusively work with nationally and internationally recognized and verified freight carriers (including FedEx Freight, UPS Freight, DHL, USPS, among others).

Under no circumstances do we accept or recommend external carriers not approved by Corkon America LLC.

All shipments are made only after payment confirmation and coordination with certified carriers.

Any attempt to alter shipping arrangements or reroute the merchandise through unauthorized third parties releases Corkon America LLC from any responsibility.

4. PAYMENT TERMS

All purchases must be paid in advance. We do not accept cash-on-delivery payments.

Transactions are processed through secure platforms: credit/debit cards, bank transfers, Zelle, PayPal or Stripe.

For purchases made outside the online store, the official Corkon America LLC invoice must be issued by an authorized representative and paid exclusively into the company’s official accounts.

5. PURCHASE SECURITY

Our website is protected by SSL security protocols to ensure the confidentiality of information.

Your card or payment details are never stored by Corkon America LLC.

All information collected is used solely for logistics, customer contact and service improvement purposes.

6. DATA PROTECTION POLICY

Processing and use of personal data:
When making a purchase or registering on our site, the customer authorizes Corkon America LLC to process their personal data for order management, customer service, and the sending of commercial information.

Data will not be shared with third parties except when necessary for order logistics (carriers, payment processors).

We comply with applicable data protection regulations in the United States and Canada.

You may request the deletion or modification of your data at any time by writing to [info@corkon.us].

7. TAXES AND DUTIES

All prices listed on our website are expressed in U.S. dollars (USD).

State and local taxes may apply depending on the buyer’s location.

For international purchases or shipments to Canada, customs duties, taxes, or any other additional charges are the responsibility of the buyer.

8. CANCELLATIONS AND RETURNS

Due to the nature of our products and their industrial/commercial use, we do not accept returns once delivery has been made.

Order cancellations can only be made before dispatch and will be subject to a 15% restocking fee of the total invoiced amount to cover administrative and logistic costs.

9. LIABILITY

Corkon America LLC is not responsible for losses caused by the use of unauthorized carriers, errors in the information provided by the customer, or negligence in receiving the product.

The company guarantees that the product is shipped in perfect condition and properly packaged according to international standards.

10. ABOUT US

Corkon America LLC is a leading company in thermal, acoustic, and eco-friendly insulation solutions through the use of projection cork. Our product is 100% natural, non-toxic, and offers superior insulating properties.

Based in the United States, we work with residential and commercial clients across the continent, providing technical advice, professional logistics, and support throughout the purchasing process.

Our commitment is to transparency, quality and the security of every transaction.

11. CONTACT INFORMATION

For any inquiries related to these Terms or to receive assistance during your purchase process, please contact us:

Email: info@corkon.us
Phone: +1 (813) 915-6644
Business hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. (EST)

12. CHANGE OF TERMS

Corkon America LLC reserves the right to modify these Terms and Conditions at any time. Any changes will be published in this section and continued use of the site will be considered as acceptance of such changes.

Thank you for trusting Corkon America LLC. We work to provide you with a safe, efficient experience and the highest quality standards.